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Downloads

réGATE - Tablet

reGATE User Manual
ReGATE planning (video tutorial)

Thermostat - reSENS

réSENS user manual (wired and wireless)

rZ A1

Notice d'utilisation Thermostat analogique sans fil

rZ A2

User Manual Analog thermostat time lag instruction

rZ D1

Notice d'utilisation Thermostat digital sans fil

FAQ

réGATE

Interface tactile

Questions et réponses

Scheduling is used to execute one or more orders at a given time and day(s). You can create them from the tablet’s Scheduling tab. To find out more: https: //youtu.be/YTTc4HjkAX0
Global commands affect all zones simultaneously. For example, if you’re going to be away for a day and want to reduce your energy consumption, you can activate the “Eco” mode for all rooms using the global heating/air-conditioning command.
Purification improves the air quality in your home. You can start it manually or program it using a schedule. It is activated for all rooms in the home and takes priority over temperature control. The effectiveness of purification depends on the filter installed in the ceiling unit. There are two types of filter: the G4 filter, which offers standard filtration, and the F7 filter. guaranteeing high filtration efficiency (85% of fine particles and 60% of ultra-fine particles). If you have a G4 filter, you can replace it with an F7 filter.
When purification is activated, all zones are treated.
To find the software version of the touchscreen interface: Home > Settings (top right) > REGATE settings > About REGATE > Software version.

réSENS

Thermostat

Questions et réponses

1. Dévisser d’un 1 / 4 de tour la vis située sous le thermostat.
2. Décrocher le thermostat du mur.
3. Retirer et recycler les piles usagées.
4. Mettre en place des piles neuves (CR 2450). Il est nécessaire de changer les 2 piles à la fois.
5. Replacer le thermostat sur son support mural.
6. Revisser la vis située sous le thermostat et vérifier que le thermostat est bien assemblé.
En cas d’absence de connexion entre votre thermostat et votre interface tactile, 3 cas de figure sont possibles :
1. L’icône batterie du thermostat indique que les piles sont faibles, il est donc nécessaire de changer les 2 piles.
2. L’icône connexion du thermostat indique un simple point, cela signifie qu’il est hors de portée de l’interface tactile. Vérifier que celle-ci soit fonctionnelle. Si le thermostat a été déplacé, le remettre à sa position initiale.
3. If the thermostat connection icon shows a crossed-out signal, you need to resynchronize the thermostat and the tablet from the advanced settings of the zone concerned.

Various

Questions and Answers

If you wish to limit the sound level of your installation, activate ‘Silent’ mode from: Home → Global Commands heating/air conditioning → Advanced Settings → Ventilation Power: Silent / Normal / Increased.
(Note: reducing the ventilation power of the system impacts its thermal performance.)
2. If this adjustment is not sufficient to achieve your desired comfort, you can contact our customer service to proceed with advanced adjustments.
  • “Comfort” mode:
The system maintains the desired ambient temperature in each room.
  • Reduced mode:
Allows you to reduce energy consumption at night or during short periods of absence.
The system maintains an ambient temperature above 18°C and below 27°C depending on the season, these values are adjustable in the advanced settings.
  • Eco Mode:
Allows for a significant reduction in energy consumption during extended periods of absence.
The system maintains an ambient temperature above 15 °C and below 30 °C depending on the season, these values are adjustable in the advanced settings.
  • “Stop” mode:
The system is completely shut down, unless the temperature drops below 10 °C, to prevent freezing. To be used in case of prolonged absence.
(Note: “Reduced” and “Eco” modes limit energy consumption over selected periods by shifting temperature setpoints. This implies a reduction in fan running time and heat or cold production).
If the software version of your touchscreen interface is earlier than version 2.1, the “Boost” mode is activatable zone by zone from the different zones of the touchscreen interface.
When the “Boost” mode is enabled, ventilation is boosted to quickly bring the housing to temperature (warm or cold depending on the season).
If the “Boost” mode is active in one zone and a second zone is requesting heating or cooling, that second zone will also benefit from “Boost” mode.
The “Boost” function automatically stops when the desired temperature is reached.
From version 2.1 onwards, the “Boost” mode can be activated from the global controls. It acts on all rooms in the home, and stops automatically when all rooms reach the required temperature, or after a programmed time (2 h by default, customizable).
The tactile interface and the thermostat are sensitive to their installation position. They must be installed in accordance with good practice:
  • On an interior wall, approximately 1.3 m from the ground.
  • Sheltered from direct sunlight, from all sources of heat or air currents, and from water splashes.
  • Except for electrical disturbances. Keep a minimum distance of one meter from any electrical device.
  • At a distance from elements that could interfere with it: Wi-Fi receiver/transmitter, cordless telephone…
  • In the living room, when you use the touch interface as a thermostat, and not in a hallway or the kitchen.
  • In the living room or dining room, and not in the kitchen if your living space is open-plan.
From version 2.1 onwards, you can adjust the thermostat temperature from the Advanced Settings menu for the zone concerned.
It is impossible to isolate a room to increase air flow, as the ventilation system operates globally. However, it is possible to increase the overall power of the machine’s fan from: Home >Global heating/air conditioning controls >> Advanced settings >Ventilation power: Silent/Normal/Increased.
In the event that your ventilation is still active, it is possible that the purification mode is manually configured: Mini / Medium / Maxi. For the ventilation to stop automatically according to your heating or cooling needs, your air quality management must be in ‘Auto’ mode.

Maintenance & Troubleshooting

Questions and Answers

Filter maintenance is essential for the proper operation of your system and to ensure good air quality throughout your home. We recommend changing filters at least once a year under normal operating conditions.
Check thepower supply to the touchscreen interface and replace the two thermostat batteries if necessary.
As a sophisticated IT product, it is necessary for the touchscreen interface to reboot to ensure proper system operation. If necessary, the reboot is managed by the touchscreen itself.

Connexion & Application

Questions and Answers

Yes. The “Eurevia Home” user app is available on the Play Store and Apple Store.
The user application enables remote control, and has the same functionalities as the touch interface.
This one allows:
  • to use the user application on your smartphone.
  • to have access to updates
  • to benefit from remote support

Benefit from assistance

Describe your problem to us and we will propose the best solution to you.
Contact us by email.

support@eurevia.com